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And, while you're at, if you have a web page and the room to do it, why not post their customer service numbers?The more of us who post it, the more people who will be able to find it.The person on the phone isn't a member of management with decision-making power. I finally did a search on Google and found somebody who has posted the customer service number to his website.They're somebody that needed a job, and they took this one. He, too, was having a problem and couldn't find the number, so when he finally got it he provided it publicly for people like me. I think it's completely lame for a company to pull this kind of crap -- hiding their phone number to avoid calls -- especially one that won't quit talking about what a high level of customer service they offer.If you follow the "Contact us" links, you can get to this message: If you have difficulty connecting to our Click to Call service, you can call our toll-free number for automated assistance, 1-866-216-1072.International customers can reach us at 1-206-266-2992. The numbers of letters and comments I get have dwindled lately, and maybe that means that there are fewer problems.
Customer Service PO Box 81226Seattle, WA 98108-1226 Service for Amazon Sellers877-251-0696They also have special e-mail accounts for spoofing and abuse: [email protected] Customer Service Phone 9 a.m. 1-408-349-1572 Netflix 1-800-585-8131 And click here for a national consumer assistance directory! This is their position even if they completely agree that it's their mistake.
Reviewing your order I am troubled as it was a fairly severe technical issue which resulted in your being sent an extra graphics pad.